Intelligent Data &
AI Systems
for Pharma.
Global IQ Services helps specialty pharma Commercial, SP/HUB, and Patient Analytics teams build intelligent data operations powered by Agentic AI.
Built for Pharma
Operations Teams
We specialize in three core pharma functions — building the data infrastructure and AI systems that power each one.
Commercial Operations
Unify Field Sales and CRM data, HCP insights, and MDM foundations to produce clean territory performance and intelligent field reporting dashboards.
Patient Access (SP/HUB)
Supporting case coordination, PA/BV workflows, reimbursement processes, and start-to-fill visibility with automation and structured data pipelines.
Patient Analytics & Insights
Analyze adherence, persistence, drop-offs, provider trends, and overall patient journey metrics powered by AI-driven dashboards.
Medical Affairs & R&D
AI-powered KPI frameworks, MSL productivity analytics, and evidence generation workflows connecting strategy to measurable field impact.
End-to-End Pharma
Data Infrastructure
From MDM foundations to executive dashboards — we build the systems that make your data trustworthy and actionable.
Pharma Reporting & Dashboards
Custom dashboards for leadership, commercial, and access teams.
- SP/HUB Operations: PA/BV, case status, start-to-fill timelines
- Commercial Performance: prescriber trends, MR productivity
- Patient Journey: adherence, persistence, drop-offs
- Executive Summary KPIs across all functions
Data Management & MDM
Master data frameworks that create a single source of truth.
- HCP/HCO mastering: de-duplication, specialty alignment
- Product hierarchies: brand, SKU, formulation grouping
- Payer & plan structures for SP/HUB workflows
- Automated data quality pipelines and validation
Salesforce CRM & Commercial Operations
50+ years of combined Salesforce expertise — building, optimizing, and extending Salesforce Life Sciences for specialty pharma with AI agents embedded in every workflow.
- Health Cloud & Life Sciences Cloud implementation
- CRM data ingestion pipelines and territory alignment
- AI-powered next-best-action agents in Salesforce
- Integration with IQVIA, Symphony, and specialty data sources
Workflow Automation
Intelligent automation eliminating manual hand-offs.
- SP/HUB case routing and status automation
- PA/BV data reconciliation workflows
- CRM-to-warehouse automated sync pipelines
Data Strategy & Architecture
Pharma data strategies that scale from launch to enterprise.
- Data warehouse design for Commercial, Access & Analytics
- Identifier management: patient, prescriber, pharmacy
- Market access analytics and value strategy support
AI That Acts, Not
Just Answers
Purpose-built agents for pharma — they don't just surface insights, they execute workflows across your systems.
Commercial Intelligence Agents
Monitor prescriber behavior, flag territory shifts, and trigger proactive CRM updates automatically.
Patient Access Automation
Orchestrate SP/HUB case workflows, route PA/BV exceptions, and track start-to-fill milestones.
Insight Generation at Scale
From adherence drop-off prediction to executive KPI narratives ready for leadership review.
Salesforce-Native AI
Agentforce and custom agents embedded in your Salesforce — no new tools to learn.
Pharma Experts,
Not Generalists
50+ Years of Combined Expertise
Decades of hands-on Salesforce, data engineering, and pharma commercial operations — not consulting theory.
Boutique Team, Enterprise Delivery
Specialized and deeply embedded — moving fast without the overhead of large firms.
Pharma-First Methodology
We understand IQVIA, Symphony, SP Connect, and hub platforms inside out.
Agentic AI as a Core Capability
AI agents are native to our architecture — taking your operations from reactive to predictive.
Global Reach, Proven Track Record
Clients across US, UK, France, and Australia in specialty pharma and commercial ops.
Ready to Streamline Your
Pharma Data Operations?
Book a 30-minute discovery call. We'll assess your environment and show you exactly where AI and smarter data infrastructure moves the needle.
No commitment required. 30-minute discovery session.