Real Pharma Teams,
Real Results
From SP/HUB operations overhauls to Agentforce deployments — how we've helped specialty pharma commercial, access, and analytics teams work smarter.
Transforming SP/HUB Operations
for a Rare Disease Launch
From Fragmented Access Data to a Unified Patient Journey Command Center
A specialty pharma company launching a rare disease therapy had no consolidated view of their SP/HUB operations. PA/BV statuses lived in spreadsheets, case resolution times averaged 11 days, and the leadership team had zero real-time visibility into start-to-fill performance. We rebuilt their entire access data infrastructure in 14 weeks.
Across Every Pharma
Operations Function
Salesforce Agentforce Deployment for Oncology Field Team
A 200-rep oncology field force had CRM adoption below 60% and no AI-assisted call planning. Sales leadership was flying blind on territory performance.
We deployed Agentforce with custom NBA (next-best-action) models trained on prescriber Rx trends and call history, embedded directly in the Salesforce mobile app used by reps in the field.
HCP Master Data Overhaul Across 4 Markets
A global immunology brand had 1.8M HCP records across US, UK, France, and Australia with a 12% duplication rate, causing mis-routed samples, inaccurate call targets, and broken incentive comp calculations.
Built a unified HCP master data pipeline across all four markets using Snowflake and dbt, with specialty alignment, affiliation mapping, and automated stewardship workflows feeding into Salesforce and Veeva.
Patient Adherence Analytics Platform for CNS Therapy
A CNS drug had 47% 90-day refill rates. The brand team had no visibility into where patients were dropping off or which provider segments were associated with better persistence.
Designed a patient cohort analytics platform ingesting SP dispensing data, identifying drop-off inflection points by week, therapy stage, and prescriber type — enabling targeted field and support interventions.
Commercial Data Warehouse Built for Launch in 10 Weeks
A pre-launch rare disease team had 4 months to first patient and no data infrastructure. Their field team was going live without a single connected data source.
Architected and delivered a full Bronze-Silver-Gold Snowflake data warehouse ingesting IQVIA, SP data, Salesforce CRM, and hub data — with Tableau dashboards live for the field team on launch day.
Agentic AI Cuts Weekly Reporting from 40 Hours to Zero
A specialty pharma brand ops team spent 40+ hours per week manually compiling executive reports from five disconnected systems. Leadership was making decisions on data that was already 5 days stale.
Deployed a Data Operations Agent that ingested from all five systems nightly, ran automated reconciliation, generated natural language executive briefings, and pushed them to Slack and email every Monday at 7am.
Market Access Analytics Dashboard for US & EU Payer Strategy
A derm brand's market access team was tracking payer coverage manually across 400+ plans in the US and 6 EU markets. GTN analysis took weeks and was always out of date by submission time.
Built a unified payer intelligence platform consolidating formulary data, prior auth rules, and GTN inputs across US and EU markets — enabling same-day GTN scenario modeling and contract simulation.
Ready to Be Our
Next Case Study?
Every engagement starts with a 30-minute conversation. Tell us your current data challenges and we'll show you what's possible.
No commitment. Senior team member responds within 24 hours.